DEBT COLLECTION MANAGEMENT RATES

Reference table (linear %).

Mortgages
From 1 to 60 days	3.0%
From 60 to 180 days	4.5%
From 180 to 360 days	6.0%
Over 360 days	7.5%
Personal loans and credit accounts
From 1 to 60 days	5.0%
From 60 to 180 days	6.5%
From 180 to 360 days	8.0%
Over 360 days	9.0%
Overdrafts, cards and guarantors
From 1 to 60 days	8.0%
From 60 to 180 days	10.0%
From 180 to 360 days	15.0%
Over 360 days	20.0%
Skiptracing defaulters
Located (address or telephone number)	20.0%
Not located	30.0%
Rates for small and medium companies, self-employed and private clients
For individual actions	30.0%
Depending on the overall volume, area and other factors that affect our service, the rate might be set at 20,0%.
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